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United Airlines Customer Service News

United to transition to Continental operating certificate as part of merger

United Airlines and Continental Airlines have agreed on a path to obtain a single operating certificate from FAA that will see the merged carriers retain the "legacy Continental operating certificate and the legacy United repair station certificate," according to UA VP-Corporate Safety, Security, Quality & Environment Michael Quiello.

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Snohomish's Soundair keeps airliner equipment in good working order

SNOHOMISH -- It's 5 a.m. The cup of coffee you gulped down kept you going just long enough to get you through airport security and onto the plane. You're ready for seconds.

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Obituaries - May 7, 2010

Anthony Robert Chambery, Sr. Anthony Robert Chambery, Sr., 84, World War II veteran, retired NCR executive and longtime Greenwich resident, passed away on May 2, 2010, at Rosenthal Hospice Residence in Stamford, surrounded by his family.

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Delta Air Lines Inc. plans 747 seating upgrade

MINNEAPOLIS—Delta Air Lines Inc. plans to upgrade the seats on its Boeing 747s next summer, while cutting the number of seats in the plane’s most expensive cabin.

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Customer service travels well

As Labor Day approaches and with it the end of the vacation season, many Americans are so stressed by the rigors of travel that they're happy to have a vacation from vacations.

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If we’re all so linked today, why’s it so costly to actually go see someone?

You have airlines like Jet- Blue that seem to get it. They have DirecTV on their flights and 100 channels of XM Radio. Plus, their flights are among the cheapest in the business. They’ve given more perks to the coach traveler while keeping flight costs affordable.

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